new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 6863710898
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your number, which will securely log you in. This method simplifies the login process, eliminating the need for a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper send OTP response. If you don't receive the OTP, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC documents to our customer support team via email to assist with account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To continue playing, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any issues. This should resolve any problems you were experiencing and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals can only be made from earned gaming revenue, not bonus amounts. This means users can only cash out winnings from playing games, not extra rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI, and bank details. This information is necessary for further verification and account setup.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to complete a process. However, payment delays can occur, causing users to wait up to 24 hours for their transactions to be processed. This variance in processing time may be due to occasional technical issues with the payment system.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. This means bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
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